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Training Programs

Empower Your Team with Targeted Training

Learn More About Our Training Programs Service

Developing your team’s skills is essential for maintaining a safe and compliant workplace. Arctic Risk offers a range of training programs tailored to meet the needs of various roles within your organisation.

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0404 627 829

Call us anytime

Training Programs

We specialise in delivering practical, hands-on training programs designed using adult learning principles. Our training focuses on ensuring leaders and teams are well-equipped with the knowledge and skills to thrive in their roles while maintaining a compliant, safe, and supportive workplace. We offer flexibility in delivering these programs, either on-site at your workplace.

Please note that travel charges may apply for businesses located outside of the Sydney, Newcastle & Hunter Valley regions.

WHS for Supervisors (1 Day)

Our WHS for Supervisors course equips leaders with a thorough understanding of their responsibilities under WHS legislation. The program is designed to ensure that supervisors meet their legal obligations while supporting both their workers and the organisation. Participants will receive a comprehensive learning guide to reference during and after the course.

Learning outcomes:

  • Gain a clear understanding of what WHS encompasses.
  • Learn to interpret WHS legislation and identify duty holders within the legislative framework.
  • Understand effective consultation practices.
  • Gain insights into common mental health conditions (psychosocial) and how to manage them as a leader.
  • Apply risk management principles in a leadership context.
  • Effective investigations basics.
  • Understanding a leader's role in workers compensation (NSW)​

HR For Leaders (1 Day)

The HR for leaders program provides learners with the ability to understand the legislative framework that supports the HR function and their role within this framework.

It is critical that leaders understand how to manage the people function of their role to ensure they are meeting the legislative standards but also providing high level support to their people.

Participants will receive a comprehensive learning guide to reference during and after the course.

Learning outcomes:

  • Compliance with Legal Requirements
  • Recruitment and selection
  • Onboarding and induction
  • Employee engagement and retention
  • Performance Management
  • Training and development
  • Compensation and benefits
  • Diversity and inclusion
  • Employee relations
  • HR technology and data management
  • Strategic HR planning

Conflict Management (1 Day)

Conflict management is a critical part of every leaders management tool kit. Conflict is inevitable but must be managed effectively to ensure worker mental health and organisational reputation is upheld.​Participants will receive a comprehensive learning guide to reference during and after the course.

Learning outcomes:

  • What is conflict management and why do we have it?
  • Key principles of conflict management
  • Conflict impact on our bodies
  • Industry best practice to manage conflict
  • Organisational impacts
  • How to hold difficult conversations

ICAM Lead Investigator (2 day)

This two (2) day course on effective investigations using the ICAM method. ICAM stands for Incident Cause Analysis Method, an incident investigation methodology for use in various industries and draws on the work of Professor James Reason. This intensive training covers key aspects such as evidence collection, interviewing techniques, and analytical methods to ensure a comprehensive and unbiased investigation. Participants will learn to document findings accurately and apply critical thinking to solve complex cases.

Learning outcomes:

  • Understand the ICAM methodology
  • How human and organisational factors can lead to incidents
  • Duties under the WHS Legislation
  • Incident response processes
  • Planning an investigation and forming an investigation team
  • Evidence collection methods (PEEPO)
  • Witness interview techniques and practices
  • Risk management techniques

WHS Due Diligence training for Executives

This two (2) hour course provides company executives with the insight and knowledge of their responsibilities under the WHS frameworks in NSW. This course ensures that executives can make informed decisions and understand their due diligence requirements under the WHS Legislation.

Learning outcomes:

  • The WHS framework (NSW)
  • What are the legal obligations of the company executive team are within the WHS legislative framework
  • What is reasonably practicable
  • What Primary duty of care entails
  • Their due diligence requirements
  • Personal liabilities and penalties
  • Practical guidance on how to meet obligations of WHS legislation
  • The SafeWork NSW prosecutions and reputational risk to themselves and the organisation

Frontline Safety

This two (2) hour training covers essential topics such as recognizing early warning signs of potential threats, de-escalation techniques, and appropriate response strategies to ensure personal and public safety. Participants will engage in interactive scenarios and role-playing exercises to practice these techniques in a controlled environment, fostering confidence and preparedness. By the end of the course, frontline workers will be better equipped to handle challenging situations with professionalism and composure, ultimately contributing to a safer workplace.

Learning outcomes:

  • How to identify early signs of potential threats
  • Effective de-escalation techniques
  • Using assertive commands in tense situations
  • How to use the environment around you to protect yourself and others

Active Armed Offender (AAO)

A two (2) hour Active Armed Offender Management course prepares individuals to respond to active shooter or armed offender situations effectively. This training covers critical topics such as situational awareness, threat assessment, and immediate response strategies to ensure personal and public safety. Participants will learn to recognize potential threats, implement lockdown procedures, and coordinate with law enforcement. Through interactive drills and scenario-based exercises, attendees will gain practical experience managing high-stress situations. By the end of the course, participants will be equipped with the knowledge and skills to respond swiftly and effectively to protect themselves and others in the event of an armed threat.

Learning outcomes:

  • Understand the key characteristics and behaviors of an active armed offender to recognize a potential threat quickly.
  • Learn how to respond effectively and safely in the event of an active armed offender incident.
  • Understand how emergency services will respond to an active armed offender incident.

Why Choose Arctic Risk for Training?

Industry-Specific Relevance

Our training programs are designed to address the unique challenges and compliance requirements of various industries. From healthcare to construction and corporate environments, our courses cater to the specific needs of each sector.

Sector-Adapted Content: Courses are customized for relevant industry scenarios, ensuring applicability and impact.

Compliance-Aligned: Every training module is updated to reflect the latest regulations and standards, ensuring your team remains compliant.

Engaging & Interactive

We believe in interactive and engaging training sessions that encourage participation and real-world application. Our training methods include workshops, live demonstrations, and hands-on exercises that help reinforce learning outcomes.

Dynamic Delivery: Techniques include multimedia presentations, group discussions, and role-playing scenarios.

Practical Implementation: Trainees receive practical tools and strategies that can be immediately applied within their work environments.

Expert Trainers

Our trainers are seasoned professionals with years of experience in their respective fields. They bring firsthand knowledge and insights, making learning more relatable and effective.

Qualified Instructors: Learn from experts who have excelled in your industry.

Continuous Learning Support: Post-training support ensures ongoing development and trouble-shooting.

Some of our Valued Clients

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Looking to enhance your compliance and safety standards?

Let's Talk

We always want to hear from you at Arctic Risk. Contact us today to discover how we can create a customised Integrated Risk Management solution that suits your organisation.

0404 627 829

Call us anytime

mike@arcticrisk.com.au

Send us an email

Sydney

5/131 Lisbon Street Fairfield, NSW, 2165

Hunter Valley

7/65 Spitfire Place Rutherford, NSW, 2320

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Frequently asked questions

What training programs does Arctic Risk offer?

Arctic Risk runs seven courses: WHS for Supervisors, HR for Leaders, Conflict Management, ICAM Lead Investigator, WHS Due Diligence for Executives, Frontline Safety and Active Armed Offender (AAO). They suit supervisors, managers, executives and frontline staff across Sydney, Newcastle and the Hunter Valley.

Can you deliver the training at our workplace?

Yes. Arctic Risk delivers its training programs on-site at your workplace, so your team learns in a familiar setting. Travel charges may apply if your business is outside the Sydney, Newcastle and Hunter Valley regions.

How long do the courses run?

WHS for Supervisors, HR for Leaders and Conflict Management are one-day courses. ICAM Lead Investigator runs over two days. WHS Due Diligence for Executives, Frontline Safety and Active Armed Offender are each two-hour sessions, which makes them easy to fit around a working week.

What does the WHS for Supervisors course cover?

This one-day course explains what WHS involves, how to read the legislation and who the duty holders are. It also covers consultation, psychosocial hazards, risk management, investigation basics and a leader's role in NSW workers compensation. Supervisors leave with a learning guide to use after the course.

What is ICAM, and who should attend the ICAM Lead Investigator course?

ICAM stands for Incident Cause Analysis Method, an investigation approach that draws on the work of Professor James Reason. The two-day course suits people who lead incident investigations. It covers planning an investigation, evidence collection (PEEPO), witness interviews and how human and organisational factors contribute to incidents.

Why do company executives need WHS due diligence training?

Executives have personal obligations under NSW WHS legislation. This two-hour course covers the primary duty of care, what is reasonably practicable and each executive's due diligence requirements. It also covers personal liabilities and penalties, and how SafeWork NSW prosecutions can affect an organisation's reputation.

What will my team learn in Frontline Safety training?

Frontline workers learn to spot early signs of a potential threat, use de-escalation techniques and give assertive commands in tense moments. They also learn how to use their surroundings to protect themselves and others. The two-hour session includes role-play scenarios so people can practise in a controlled setting.

What does Active Armed Offender (AAO) training involve?

This two-hour course helps people recognise the characteristics of a potential armed threat and respond safely. It also explains how emergency services will respond to an incident. Participants work through interactive drills and scenario-based exercises, including lockdown procedures.

Do participants receive course materials?

Yes. Participants in WHS for Supervisors, HR for Leaders and Conflict Management receive a comprehensive learning guide to use during and after the course. Arctic Risk also provides post-training support for ongoing development and troubleshooting.

Can the training be tailored to our industry?

Yes. Arctic Risk customises course scenarios for sectors such as healthcare, construction and corporate workplaces. Sessions use adult learning principles, with workshops, demonstrations and hands-on exercises. Content is updated to reflect current regulations and standards.

How do I book a training program?

Call Arctic Risk on 0404 627 829, email mike@arcticrisk.com.au or use the contact form on this page. The team works from offices in Fairfield (Sydney) and Rutherford (Hunter Valley).